Common questions and support documentation

Most Popular Articles

• How to track and submit my race results?
• How to sync my race result from Strava?
• Spacebib New Race Completion Policy
• Where do you ship and is the shipping fee included?
• How do you ship my order?
• Can I upload my results multiple times and break my runs/walks separately?
• Why I cannot upload or submit my race results?
• Why do I need to pay customs duty?
• Can I edit/delete a result after submission?
• What should I do if my item arrives damaged or defective, or isn't what I ordered?