When will the race items be sent to me?
Finisher items are only available for paid events
All finisher items are only sent out after you have completed all your race in an order. They are usually dispatched out within 1 - 5 business days. We can only ship once by per order.
If you wish to receive the items for each race first without waiting for all the races to be completed in the order, you are encouraged to sign up for each race in a separate order.
Most of our delivery comes with a Tracking ID. You can view the fulfilment status with tracking updates in your participation detail page.
If a tracking number is generated, please get in touch directly with the delivery provider with any questions and status in regards to your parcel quoting your tracking number.
Estimated Delivery Time
- For Singapore, usual estimated delivery time is 1 - 5 business days.
- In other countries, it may take up to 5 - 30 business days.
Please be informed that only participants who have completed the race within the stipulated race period will be entitled to the finisher items.