Q: How do I edit my race entry particulars?

We allow participants to edit their Basic Info, Medical &amp; Emergency and Participation Details after registering for an event. However, when your data has been locked for processing (ie. bib printing), you will not be able to edit your personal particulars anymore. <ol> <li>Login to your <a href="https://www.spacebib.com/users/login">Spacebib</a> account. </li> <li>Under My Participation, go to the particular event you would like to edit, click on Edit Participation. </li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/b26e9342-2821-42c6-87d0-cc39115beeb3/cd270c6f-7104-4416-8ec3-decb2b17d888.jpg" alt="Edit Particulars" /> <ol start="3"> <li>You will be brought to the Edit Particulars page where you can edit your Participation Details. </li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/b26e9342-2821-42c6-87d0-cc39115beeb3/2bbcc20a-f945-4a52-a99d-97aec3c927ba.jpg" alt="Edit Particulars" /> <ol start="4"> <li>Once done, click Save.</li> </ol>

Question 1

How to track and submit my race results?

Accepted Answer

You will be able to submit your result in your Spacebib profile dashboard under the event name once the race period opens.

You can use any running app or wearable/gadgets to track your run/walk.

Take a screenshot/photo of your race result.
Upload your screenshot/photo in your Spacebib account. (Only .PNG or .JPG format is accepted)
You can find your event participation at -> My Participation -> Event Name -> Manage Event Button
Once you have complete uploading your screenshots, we will verify them.

| Free running apps can be downloaded at the Google Play and Apple App Store. Some recommended apps are MayMyRun, Runkeeper, Strava, Runtastic, Nike Run Club etc.

If you are using an iOS device, you can also download our Spacebib app on the App Store to upload your results, synchronise with Strava or use our tracker: https://apps.apple.com/us/app/spacebib/id1450225618

Question 2

How does a Spacebib Online Race/Challenge works?

Accepted Answer

A Spacebib online race or challenge is a self-motivated competition where participant can complete a defined distance, usually by running or walking anytime during the race period, anywhere in the world at their own pace.

How to join?

Register for an online race or challenge on Spacebib
Use a running app to track your run
Track and complete your challenge during the race period
Upload the result (screenshot/photo) in your Spacebib account (Make sure your screenshot captured the date, distance and timing duration of your activity)
Spacebib will verify your result and send your award to your mailing address

Question 3

Can I upload my results multiple times and break my runs/walks separately?

Accepted Answer

Yes. You can upload mutiple results. You may complete your run/walk in a single attempt or multiple accumulative times on different day during the event period.

There is no limit in the number of times you can submit your results and you can always exceed and run more than you designated category distance.

Question 4

How do I edit my race entry particulars?

Accepted Answer

We allow participants to edit their Basic Info, Medical & Emergency and Participation Details after registering for an event. However, when your data has been locked for processing (ie. bib printing), you will not be able to edit your personal particulars anymore.

Login to your Spacebib account.
Under My Participation, go to the particular event you would like to edit, click on Edit Participation.

Edit Particulars

You will be brought to the Edit Particulars page where you can edit your Participation Details.

Edit Particulars

Once done, click Save.

Question 5

Can I upload an online challenge/race result for someone else in my account?

Accepted Answer

All participants will have to create a Spacebib account to upload their online challenge/race results personally due to accountability and data integrity.

So you are not allowed to upload the results for someone else participation. Here's what you should do:

Ask the participant that you have helped sign up for the challenge to create a free Spacebib account using the same email address that you have entered during the registration.
Have the participant sign in to his/her Spacebib account.
He/She should see their participant in his Spacebib account under "My participation".
Log out and log in again to your Spacebib account if you did not see your participation record.

Question 6

Can I run on a treadmill?

Accepted Answer

Yes, running on a treadmill is allowed.

Please provide your distance and timing of your run by taking a photo of the display screen on your treadmill.

| Some participant does have ways to include the date if that's possible. Such as holding a calendar or using another phone to take the photo.

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