In an unlikely event of receiving a defective item, we will make a free replacement of the same item. Please contact us at within 7 days of receiving the defective item, and we will arrange for a free replacement.

Please note that we are unable to attend to any walk in for any item exchange for operational and safety reasons.

7-Day Exchange Policy

Unfortunately, we are unable to offer a return or refund on a purchase after receiving the product, but we do offer a 7-day exchange period.

We will not exchange or refund washed, soiled, damaged, marked or worn garments. You may request for an exchange of your clothing size but it will be subjected to availability and meet the following conditions:

The item must be unused and no visible signs of wear
The item must be in its original state and packaging with the original tags attached
Only the same item can be exchanged for a different size
Finisher medals are not exchangable
Exchange can and will only be done ONCE

Please follow the steps for exchange:

Write in your request to within 7 days after receiving the item for the exchange request by indicating;

Event name
Receipt number or proof of purchase
Apparel type
Sizing received and the new size that you wish to exchange for
Reason for the exchange

Our support team will then check for the clothing availability and get back to you within 72 hours.

Once we have confirmed the availability with our reply email, please proceed to send back your current clothing to us in good condition with ALL original packaging and tag to (STRICTLY VIA POST ONLY):

Mailing Address:
Spacebib Pte Ltd
Woodlands 11
11 Woodlands Close #10-25
Singapore 737853

You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are non-refundable. For international shipping, you will also need to pay for the fee for us to send the exchanged item back to you.

You may wish to proceed to a Post Office and purchase a SmartPac packaging with tracking for easy return. (For Singapore Only). Contact us and let us know the tracking number.

Do note that it's your responsibility to ensure that the returned items reaches us.

Returned products are inspected by our Quality Assurance Team, we will process the exchange if it satisfied our terms and conditions. We will then notify you via email and send you the requested item within 5 to 14 business days free of charge (does not apply to international orders) pending inventory availability.

We draw your attention to the washing and maintenance instructions printed on the labels of the items. We are not liable for any damage resulting from incorrect handling of items, including handling contrary to the instructions.
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