Unfortunately, we have a no refund and cancellation policy after registration.

If you have any questions on the event or wish to appeal, please get in touch with us at support@spacebib.com.

Important Notice:

Below are the only situations that we would allow a partial or full refund:

The event is cancelled (and the organiser have a refund policy in place)
Upgrade of category
Change of race entitlements

The refund will be paid back to the same method that you have used to pay for the registration. It may take up to 5-10 working days for the refund to be reflected in your bank/card statement.

Refund may also be made in the form of online discount credit or an exchange of other products.

In any case, we are only able to refund the cost price of a ticket. Please note that the shipping fee is non refundable as it processed by a third party post service.
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