We understand that sometimes you might not be able to complete a race in time, hence we have revised our new race completion policy.

All Participants Will Get Their Race Items
Starting from 1 May 2022, all race items including any finisher items will be issued after 30 to 90 days from the start of the race date, even though you did not complete the race. This is to ensure that you will get the race items that you have paid for and in line with our mission of reducing waste.

You can still continue to complete their race within the race period and be awarded with the digital finisher items. If you eventually still did not complete the race during the race period, you will not be awarded the digital race finisher items.

As usual, once you have completed the race, the race items will still be dispatched out in 1 to 5 working days from the indicated dispatch date, so you will get to receive their race items as soon as possible.

The earlier you have completed the race, the earlier you can get your prestigious race items!
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