Duties and taxes are most typically not included in the price of the goods you purchase online.
When purchasing goods online, some or all of these goods may not originate in the country you reside in.
When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
To ensure the DHL courier can deliver your goods in shortest possible transit time, when they enter your country, DHL pays the customs authority immediately on your behalf for any duties and taxes that are due on the goods.
DHL only releases the goods to you upon the full repayment of any duties and taxes that were paid on your behalf.

When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.

In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

Spacebib will not be responsible for any additional charges that may apply after a purchase is completed on Spacebib.

How do I pay customs fees?

If your package is subject to customs fees, your package may be held at your local customs office. Contact your local customs office to find out your next steps as you may need to pay additional charges.

Spacebib will not be responsible for any delays due to customs.

Please note that in the event that you refused to pay for any taxes or fees imposed by your custom office or by the delivery service provider, your parcel may be disposed of. Unfortunately, there will be no refund or resend made by Spacebib.
Please contact your local custom office to find out more about the taxes, fees and procedures before ordering.
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