Although you ordered and purchased the items online, the items are still subject to an import procedure to clear the shipment through customs. Clearance depends on:

The country of origin
The value including transport charges
The quantity of items

Each country has its own customs laws and the duties for different types of goods and values are set locally. Our international delivery partner—DHL, like any other international transportation company, must adhere to local customs legislation and so DHL pays duties on the receiver’s behalf to clear shipments on arrival.

For EU countries
To provide an easier and faster purchase experience for our customers in the EU to receive their items, VAT is included during checkout payment and customers will not have to pay any further VAT when receiving their items.
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