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Everything related to your account: avatar, password, editing and more.
How do I edit my race entry particulars?
We allow participants to edit their Basic Info, Medical & Emergency and Participation Details after registering for an event. However, once the race organiser locks your data for processing (ie. bib printing), you will not be able to edit your personal particulars anymore. Login to your Spacebib account. Under My Participation, go to the particular event you would like to edit, click on Edit Participation. ![Edit Particulars](https://st
How do I edit my profile?
At Spacebib, we encourage our users to update their profile personally due to data integrity. You can edit almost all your information after registration if needed before the organiser locks it. Your basic profile details will be auto-populated when you register for your next event. Log in your Spacebib account. Click on Edit Profile under your name. !(https://storage.crisp.chat/users/helpdesk/website/b26e9342-2821-42c6-87d0-cc39115beeb3/0d6a
How do I download confirmation slip?
After registering for a race event, a confirmation email will be sent to each of the participant via the registered email. Participant can download their PDF confirmation slip directly from their Spacebib account in the event when they did not receive one. Log in to your Spacebib account. Under My Participation, click on the Confirmation Slip button. Your Confirmation Slip will be downloaded in the PDF format. ![Download confirma
How do I change my race pack item size?
We allow participants to edit their race pack item size after registering for an event. However, once the event organiser locks your data for processing (ie. bib printing), you will not be able to edit your race pack item size anymore. Login to your Spacebib account. Under My Participation, look for the race that you want to edit. Click on Edit Participation. ![Edit Sizing](https://storage.crisp.chat/users/helpdesk/website/b26e9342-28
How do I edit name on race bib?
We allow participants to edit their name on Race Bib after registering for an event. However, once the event organiser sends your data for processing (ie. bib printing), you will not be able to edit the name on race bib anymore. Login to your Spacebib account. Under My Participation, look for the event that you want to edit. Click on Edit Participation. !(https://sto
How do I edit race entry particulars for other participants?
During the registration process, we allow buyer to purchase race entries for other participants. If the buyer enter your particulars incorrectly, and you wish to amend it. Spacebib make it easy to do so, however, once the race organiser locks and sends the data for processing (ie.bib printing), you will not be able to edit the particulars of the participant you purchased for.
What is "Register for Someone Else"?
Register for someone else is a feature that allows you to register for another participant by entering the email address of another person whether it's your friend or family member. You should not enter your own email address when you register for someone else. The participant that you have helped to register will receive a confirmation slip and be able to create their own free Spacebib account to login and manage their participation subsequently.
How do buyer download receipt?
After purchasing an event on Spacebib, a receipt will be sent to the buyer's email address only. If you wish to download a PDF version, you can download it directly from your Spacebib account. Login to your Spacebib account. Click on your name on the Navigation Bar. Select Order History. Click on the **Download I
How do I reset password?
If you can't log into your Spacebib account and need to reset your password: Go to the Spacebib login page. Click Forgot Password?. Enter your email address and click Submit.
Why I cannot see my participation in my Spacebib account?
If you have just updated your email address, please log out of your account and log in again. You should be able to see your event records under "My Participation" tab.