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Refunds & Exchanges
Please read this Refunds Policy carefully before ordering products
Can I exchange or return a race item?
We offer a 7-day exchange policy
When will you receive my return package?
Please ensure tracking for the returns
What should I do if my item arrives damaged or defective, or isn't what I ordered?
Spacebib defective item return policy
Can I request for a refund or cancellation?
Free cancellation is allowed before race starts
Can I change a race category after registration?
You will have to sign up for a new order
Can I transfer an online race/challenge?
No transfer is allowed