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Everything related to your account and more.
How do I edit my race entry particulars?
If you wish update any of your race entry details, please write in to our support team at [email@example.com.](mailto: firstname.lastname@example.org.)
How do I edit my profile?
At Spacebib, we encourage our users to update their profile personally due to data integrity. Your basic profile details will be auto-populated when you register for your next race. Log in your Spacebib account. Click on Edit Profile under your name. Edit your particulars accordingly. Once done, click Save. Under the Edit Profile Page, there is a** Edit Profile Picture** button. The purpose of the profile picture allows you to select
How do I download confirmation slip?
After registering for a race event, a confirmation email will be sent to each of the participant via the registered email. Participant can download their PDF confirmation slip directly from their Spacebib account in the event when they did not receive one. Log in to your Spacebib account. Under My Participation, click on the Confirmation Slip button. Your Confirmation Slip will be downloaded in the PDF format.
How do I change my race item size?
If you wish update the size of your race item, please write in to our support team at [email@example.com.](mailto: firstname.lastname@example.org.)
Can I edit my e-Bib name?
Once you have signed up for a race, you will not be able to edit the name on your e-Bib.
How do I reset password?
If you can't log into your Spacebib account and need to reset your password: Go to the Spacebib login page. Click Forgot Password?. Enter your email address and click Submit. An email has been sent to your email address. Follow the instructions to reset yo
How do buyer download receipt?
After purchasing an event on Spacebib, a receipt will be sent to the buyer's email address only. If you wish to download a PDF version, you can download it directly from your Spacebib account. Login to your Spacebib account. Click on your name on the Navigation Bar. Select Order History. Click on the Download Icon to download your receipt.
Why I cannot see my participation in my Spacebib account?
If you have just updated your email address, please log out of your account and log in again. You should be able to see your event records under "Participation" tab. We are in the process of migrating your old participation record to your account which will be ready in June 2021. You are recommended to log in to your account via our website to view your most updated participation records.
Why is my past race participation missing from my account?
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