When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.

In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

Spacebib isn’t responsible for any additional charges that may apply after a purchase is completed on Spacebib.

How do I pay customs fees?

If your package is subject to customs fees, your package may be held at your local customs office. Contact your local customs office to find out your next steps as you may need to pay additional charges.

Spacebib is not responsible for delays due to customs.

Please note that in the event that you refused to pay for any taxes or fees imposed by your custom office or by the delivery service provider, your parcel may be disposed of. There will be no refund or resend made by Spacebib.

Please contact your local custom office to find out more about the taxes, fees and procedures before ordering.